Support & maintenance

Help from people who know your website

Changes, updates and answers when you need them – by phone, email or helpdesk ticket. We help where other hosting companies would turn you down.

However you prefer to get in touch

  • Phone

    Call +353 91 395 333, Monday to Friday, 9am to 5pm.

  • Email

    Email helpdesk@24.ie and we’ll get back to you quickly.

  • Helpdesk ticket

    Existing clients can open and track tickets in our secure helpdesk.

Sunrise over Galway Bay and the Clare hills, seen from Salthill

Maintenance plans

Keep your website fresh and up to date

A website is never really finished. With a maintenance plan, we keep your software updated, check your backups, fix issues before you notice them and make content changes for you.

  • WordPress / Joomla core, theme and plugin updates
  • Uptime and security monitoring
  • Content changes and small improvements
  • A monthly check that everything still works

Support FAQs

Yes. We regularly take over WordPress, Joomla and Drupal sites built by others, tidy them up, move them to our hosting and look after them from then on.

Go to the client area to manage your services, domains, invoices and support tickets.

Need a hand with your website?

Tell us what you need – a new site, a move to better hosting or help with an existing one. We’ll come back to you within one working day.