Support & maintenance
Help from people who know your website
Changes, updates and answers when you need them – by phone, email or helpdesk ticket. We help where other hosting companies would turn you down.
However you prefer to get in touch
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Phone
Call +353 91 395 333, Monday to Friday, 9am to 5pm.
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Email
Email helpdesk@24.ie and we’ll get back to you quickly.
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Helpdesk ticket
Existing clients can open and track tickets in our secure helpdesk.
Maintenance plans
Keep your website fresh and up to date
A website is never really finished. With a maintenance plan, we keep your software updated, check your backups, fix issues before you notice them and make content changes for you.
- WordPress / Joomla core, theme and plugin updates
- Uptime and security monitoring
- Content changes and small improvements
- A monthly check that everything still works
Support FAQs
Yes. We regularly take over WordPress and Joomla sites built by others, tidy them up, move them to our hosting and look after them from then on.
Go to the client area to manage your services, domains, invoices and support tickets.
Need a hand with your website?
Tell us what you need – a new site, a move to better hosting or help with an existing one. We’ll come back to you within one working day.